Quality Assurance & Certifications

ENCO S.A. maintains the highest operational standards through rigorous quality management systems and internationally recognized certifications.
Our commitment to excellence is verified through regular audits and continuous improvement initiatives.

Every process, from initial booking to final delivery, follows documented procedures designed to minimize errors, ensure consistency, and exceed customer expectations

ISO 9001:2015 CERTIFIED

Internationally recognized quality management system ensuring consistent service delivery and continuous operational improvement across all departments.

OPERATIONAL EXCELLENCE

Standardized procedures for cargo handling, documentation, and customer communication verified through internal and external audits.

PERFORMANCE MONITORING

Key performance indicators tracked daily including on-time delivery rates, cargo damage incidents, and customer satisfaction scores.

Our Quality Commitments

ENCO S.A. operates an extensive transportation network spanning the entire European continent. Our strategic presence in key logistics corridors ensures efficient connections between major industrial centers, ports, and distribution hubs

DAMAGE FREE DELIVERY

Cargo handling protocols and driver training programs minimizing damage rates to below industry averages.

ON TIME PERFORMANCE

Route optimization and proactive communication ensuring 98%+ on-time delivery across our network.

DOCUMENTATION ACCURACY

Digital systems and quality checks eliminating errors in customs paperwork and shipping documents.

CUSTOMER RESPONCE

Dedicated account managers and 24/7 operations support providing answers within 2 hours.